Some users have reported an error like this occurring during installation of 0patch Agent.
In all cases, this problem was resolved by one of these actions:
- Check if your "Windows Modules Installer" service is running. You can do that by opening Windows Command Prompt (cmd.exe) and typing "sc query trustedinstaller". If the state of the service isn't "RUNNING", you can start it by typing "net start trustedinstaller". After verifying the service is running try installing again.
- Manually install Microsoft Visual C++ 2008 SP1 Redistributable Package which you can download here: https://www.microsoft.com/en-us/download/details.aspx?id=26368
- Uninstall all Microsoft Visual C++ Redistributable Packages
Comments
5 comments
Download no longer available according to MS.
chris.woo Thank you for alerting us. Apparently Microsoft has issued a new version of redistributables due to a security flaw in the previous version. We have updated the link accordingly.
Hello,
My trustedinstaller was not started as the directions stated, so I started it. This did not fix the issue.
2008 SP1 is available from the microsoft website but will not install. I get the exact same error when trying to install 0patch as I do trying to install 2008 SP1 as stated in the instructions
Finally, I'm going to try uninstalling all .NET and C++ and then reinstall to see what happens.
This issue started after 1) I updated windows and got a black screen (no log on screen) after my MSI logo appears during boot. So, I ran a system restore to which a lot of things were missing or needed reinstalled. One was 0patch and well.. I just can't get it installed because of this vc90 error.
Hi cloudstudy.32zx, thank you for reporting this. We have no new information regarding troubleshooting this problems. Please let us know if the uninstalls/reinstalls helped.
Hello,
I think in WinSxS there are already files there and that is stopping the installation of certain programs. I think this is caused by either ChkDsk or perhaps System Restore. I've recently done both on my system as a result of a black screen error at start up. After the manufacturers log, the windows log on screen should appear but it does not. I get a black screen. So, booting into recovery, and then a system restore fixed the issue. 0patch however, was not installed after the restore so I tried to install it and I'm getting the VC90 issue.
Here is a CBS log:
2024-09-22 09:50:58, Info CBS TI: --- Initializing Trusted Installer ---
2024-09-22 09:50:58, Info CBS TI: Last boot time: 2024-09-15 12:56:46.500
2024-09-22 09:50:58, Info CBS Starting TrustedInstaller initialization.
2024-09-22 09:50:58, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:4
2024-09-22 09:50:58, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:5
2024-09-22 09:50:58, Info CBS Lock: New lock added: WinlogonNotifyLock, level: 8, total lock:6
2024-09-22 09:50:58, Info CBS Ending TrustedInstaller initialization.
2024-09-22 09:50:58, Info CBS Starting the TrustedInstaller main loop.
2024-09-22 09:50:58, Info CBS TrustedInstaller service starts successfully.
2024-09-22 09:50:58, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2024-09-22 09:50:58, Info CBS Startup processing thread terminated normally
2024-09-22 09:50:58, Info CBS TI: Startup Processing completes, release startup processing lock.
2024-09-22 09:51:26, Info CBS Starting TiWorker initialization.
2024-09-22 09:51:26, Info CBS Lock: New lock added: TiWorkerClassFactory, level: 30, total lock:2
2024-09-22 09:51:26, Info CBS Ending TiWorker initialization.
2024-09-22 09:51:26, Info CBS Starting the TiWorker main loop.
2024-09-22 09:51:26, Info CBS TiWorker starts successfully.
2024-09-22 09:51:26, Info CBS Lock: New lock added: CCbsWorker, level: 5, total lock:3
2024-09-22 09:51:26, Info CBS TiWorker: Client requests SxS store object.
2024-09-22 09:51:26, Info CBS Universal Time is: 2024-09-22 13:51:26.390
2024-09-22 09:51:26, Info CBS Loaded Servicing Stack v10.0.22621.4166 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.4166_none_e96b0c1842c424f9\cbscore.dll
2024-09-22 09:51:26, Info CBS Build: 22621.1.amd64fre.ni_release.220506-1250
2024-09-22 09:51:26, Info CSI 00000001@2024/9/22:13:51:26.391 WcpInitialize: wcp.dll version 10.0.22621.4166 (WinBuild.160101.0800)
2024-09-22 09:51:26, Info CBS TurboContainer load Successful
2024-09-22 09:51:26, Info CBS Lock: New lock added: CCbsSessionManager, level: 11, total lock:9
2024-09-22 09:51:26, Info CBS Lock: New lock added: CSIInventoryCriticalSection, level: 64, total lock:10
2024-09-22 09:51:26, Info CBS NonStart: Set pending store consistency check.
2024-09-22 09:51:26, Info CSI 00000002 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x9bcecfe360
2024-09-22 09:51:26, Info CSI 00000003 Poqexec successfully registered in [l:12 ml:13]'SetupExecute'
2024-09-22 09:51:26, Info SXS Install Assembly from C:\Windows\WinSxS\InstallTemp\20240922095126096.0\amd64_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.6161_x-ww_63af3423.manifest
2024-09-22 09:51:26, Info SXS TurboStack version 10.0.22621.4166 (WinBuild.160101.0800) loaded from C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.4166_none_e96b0c1842c424f9
2024-09-22 09:51:26, Info CSI 00000004@2024/9/22:13:51:26.506 WcpInitialize: wcp.dll version 10.0.22621.4166 (WinBuild.160101.0800)
2024-09-22 09:51:26, Info SXS Submitting fusion transaction
2024-09-22 09:51:26, Info SXS Installing new component Microsoft.VC90.CRT, version 9.0.30729.6161, arch amd64, versionScope neutral, pkt {l:8 b:1fc8b3b9a1e18e3b}, type [l:5]'win32', reference: SIAW_
2024-09-22 09:51:26, Info SXS Found unexpected existing component path for Microsoft.VC90.CRT, version 9.0.30729.6161, arch amd64, versionScope neutral, pkt {l:8 b:1fc8b3b9a1e18e3b}, type [l:5]'win32' even though it was reported as not installed. Overwriting existing install.
2024-09-22 09:51:26, Error CSI 00000005@2024/9/22:13:51:26.522 (F) onecore\base\wcp\sil\ntsystem.cpp(4098): Error STATUS_DIRECTORY_NOT_EMPTY originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysSetInformationFile expression: (null)
[gle=0x80004005]
2024-09-22 09:51:26, Error CSI 00000006 (F) STATUS_DIRECTORY_NOT_EMPTY #427# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysSetInformationFile(flags = 0x00000400, h = 3a8 ('\Device\HarddiskVolume3\Windows\WinSxS\Fusion\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_a28692199dcba471\9.0\9.0.30729.6161'), iosb = @0x9bcecfd040, buff = @0x9bcecfd018, bufflen = 1, ic = 13, disp = Invalid)
[gle=0xd0000101]
2024-09-22 09:51:26, Error CSI 00000007 (F) STATUS_DIRECTORY_NOT_EMPTY #425# from Windows::Rtl::SystemImplementation::MarkFileDeletePending(...)[gle=0xd0000101]
2024-09-22 09:51:26, Error CSI 00000008 (F) STATUS_DIRECTORY_NOT_EMPTY #424# from Windows::Rtl::SystemImplementation::CSystemIsolationLayer_IRtlSystemIsolationLayerTearoff::DeleteFilesystemFile(flags = (OpenForBackupIntent|DeleteIfReadOnly|MissingFileIsOk), fn = [l:108]'\SystemRoot\WinSxS\Fusion\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_a28692199dcba471\9.0\9.0.30729.6161', disp = Invalid)
[gle=0xd0000101]
2024-09-22 09:51:26, Info CSI 00000009 Error STATUS_DIRECTORY_NOT_EMPTY while executing operation MoveFile on [l:259]'\SystemRoot\WinSxS\InstallTemp\{D1AA4737-7198-4280-9977-A920CD724DAD}\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\, \SystemRoot\WinSxS\Fusion\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_a28692199dcba471\9.0\9.0.30729.6161'
2024-09-22 09:51:26, Error SXS Failure in applying primitives, -1073741567 0 2 0 \SystemRoot\WinSxS\InstallTemp\{D1AA4737-7198-4280-9977-A920CD724DAD}\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\, \SystemRoot\WinSxS\Fusion\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_a28692199dcba471\9.0\9.0.30729.6161
2024-09-22 09:51:26, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(357)\TurboStack.dll!00007FFA0A19528F: (caller: 00007FFA1E86690E) Exception(1) tid(3354) C0000101 Indicates that the directory trying to be deleted is not empty.
2024-09-22 09:51:26, Error CSI 0000000a@2024/9/22:13:51:26.523 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(357): Error HRESULT_FROM_WIN32(145) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:26, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(379)\TurboStack.dll!00007FFA0A21FF60: (caller: 00007FFA1E86690E) ReturnNt(1) tid(3354) C0000101 Indicates that the directory trying to be deleted is not empty.
Msg:[onecore\base\servicing\turbostack\lib\fusion.cpp(357)\TurboStack.dll!00007FFA0A19528F: (caller: 00007FFA1E86690E) Exception(1) tid(3354) C0000101 Indicates that the directory trying to be deleted is not empty.
]
2024-09-22 09:51:26, Error CSI 0000000b@2024/9/22:13:51:26.523 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(379): Error HRESULT_FROM_WIN32(145) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:26, Error SXS Finalize failed with 0x80070091
2024-09-22 09:51:26, Info CSI 0000000c Direct SIL provider: Number of files opened: 30.
2024-09-22 09:51:27, Info CBS TiWorker: Client requests SxS store object.
2024-09-22 09:51:27, Info SXS Uninstall Assembly: policy.9.0.Microsoft.VC90.CRT,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32-policy"
2024-09-22 09:51:27, Info SXS TurboStack version 10.0.22621.4166 (WinBuild.160101.0800) loaded from C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.4166_none_e96b0c1842c424f9
2024-09-22 09:51:27, Info CSI 0000000d@2024/9/22:13:51:27.758 WcpInitialize: wcp.dll version 10.0.22621.4166 (WinBuild.160101.0800)
2024-09-22 09:51:27, Error SXS Cannot remove component that is not installed, policy.9.0.Microsoft.VC90.CRT, version 9.0.30729.6161, arch amd64, versionScope neutral, pkt {l:8 b:1fc8b3b9a1e18e3b}, type [l:12]'win32-policy', reference: SIAW_
2024-09-22 09:51:27, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(404)\TurboStack.dll!00007FFA0A194A44: (caller: 00007FFA1E866A6D) Exception(2) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
2024-09-22 09:51:27, Error CSI 0000000e@2024/9/22:13:51:27.758 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(404): Error HRESULT_FROM_WIN32(14008) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:27, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(294)\TurboStack.dll!00007FFA0A21FEDC: (caller: 00007FFA1E866A6D) ReturnNt(2) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
Msg:[onecore\base\servicing\turbostack\lib\fusion.cpp(404)\TurboStack.dll!00007FFA0A194A44: (caller: 00007FFA1E866A6D) Exception(2) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
]
2024-09-22 09:51:27, Error CSI 0000000f@2024/9/22:13:51:27.758 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(294): Error HRESULT_FROM_WIN32(14008) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:27, Info CSI 00000010 Direct SIL provider: Number of files opened: 5.
2024-09-22 09:51:27, Info CBS TiWorker: Client requests SxS store object.
2024-09-22 09:51:27, Info SXS Uninstall Assembly: Microsoft.VC90.CRT,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"
2024-09-22 09:51:27, Info SXS TurboStack version 10.0.22621.4166 (WinBuild.160101.0800) loaded from C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.4166_none_e96b0c1842c424f9
2024-09-22 09:51:27, Info CSI 00000011@2024/9/22:13:51:27.760 WcpInitialize: wcp.dll version 10.0.22621.4166 (WinBuild.160101.0800)
2024-09-22 09:51:27, Error SXS Cannot remove component that is not installed, Microsoft.VC90.CRT, version 9.0.30729.6161, arch amd64, versionScope neutral, pkt {l:8 b:1fc8b3b9a1e18e3b}, type [l:5]'win32', reference: SIAW_
2024-09-22 09:51:27, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(404)\TurboStack.dll!00007FFA0A194A44: (caller: 00007FFA1E866A6D) Exception(3) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
2024-09-22 09:51:27, Error CSI 00000012@2024/9/22:13:51:27.761 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(404): Error HRESULT_FROM_WIN32(14008) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:27, Error SXS WIL Origination: onecore\base\servicing\turbostack\lib\fusion.cpp(294)\TurboStack.dll!00007FFA0A21FEDC: (caller: 00007FFA1E866A6D) ReturnNt(3) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
Msg:[onecore\base\servicing\turbostack\lib\fusion.cpp(404)\TurboStack.dll!00007FFA0A194A44: (caller: 00007FFA1E866A6D) Exception(3) tid(3354) C0150009 A component version required by the application conflicts with another component version already active.
]
2024-09-22 09:51:27, Error CSI 00000013@2024/9/22:13:51:27.761 (F) onecore\base\servicing\turbostack\lib\fusion.cpp(294): Error HRESULT_FROM_WIN32(14008) originated in function (null) expression: (null)
[gle=0x80004005]
2024-09-22 09:51:27, Info CSI 00000014 Direct SIL provider: Number of files opened: 5.
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